Growing specialisation across three high-leverage practices.

We are a boutique consultancy based in Brisbane, working with small and medium businesses across Queensland. Chandan Consulting Pty Ltd opened to clients in October 2026. The business is led by Nirav (Nic) Chandan, Director and Principal Consultant, who spent around twenty years in corporate technology sales and business development strategy before starting it.

It means you deal with the person doing the work. There is no account manager handing you to a delivery team you have never met. It also means we take on a limited number of clients at a time, so you are not waiting in a queue.

Queensland businesses with roughly 5 to 50 staff — often ones that have grown past spreadsheets and group chats but do not have a dedicated IT department. We work across most industries, with particular familiarity in logistics, construction, hospitality, manufacturing and retail.

No. We are Brisbane based and most of our clients are in South East Queensland, but we work with businesses across the state. Consulting conversations happen by video or phone wherever you are; for anything requiring an on-site visit or physical installation, we will tell you upfront what travel involves. We can mostly do in-person qualified visits upto 200 km radius from Brisbane.

No. We are not a help desk and we do not provide day-to-day IT support or break-fix services. We help you decide what to put in place and we either refer you directly or arrange the supply and installation through a 3rd Party contractor. If you need ongoing support afterwards, we will can connect you to the vendor directly for support and can point you toward providers who do that work.

Customer engagement — clear visuals and clear audio in your meetings and calls, so communication is more inclusive and your staff have tools that work.

They are the three areas Nic has worked in directly: wholesale Print, IT distribution and logistics, then selling and delivering cybersecurity solutions, and around a decade thereafter deploying meeting room and unified communications technology. We stay in the areas where we can give you an informed opinion rather than a general one.

Through a third-party partnership we can refer you for robotics consulting — physical service robots and edge devices for hospitality, manufacturing, retail and logistics. We make the introduction and let the vendor experts guide you. The robotics work itself is delivered by our partner, not by us, and we will say so clearly at the time. 

Both, in that order. We consult first to understand the problem. Where technology is the answer, we can supply the hardware, software or complete solution through our distributor and vendor relationships, and arrange installation through our contractor partners.

Then we will tell you. Sometimes the fix is a process change, a conversation with a supplier, or doing nothing for now. We would rather say that than sell you something you did not need, because the second one costs us the next referral.

No. We do not provide regulatory, audit, compliance or certification services, and we do not give legal or financial advice. If your situation calls for any of those, we will say so and suggest you speak to a qualified professional.

1. Consulting — a conversation about how your business runs today and what is actually slowing it down.
2. Solution — a written scope and quote, with equipment and software chosen to suit your site and budget.
3. Supply — we source the hardware, software or complete solution through our distributor and vendor relationships.
4. Implementation — installed by our contractor partners and handed over to you.
You can stop after any step. Plenty of clients take the scope and quote and think about it for a quarter.

Specialist contractors we work with, chosen for the job. We prefer small, experienced installers because they turn up when they say they will and they are not juggling a dozen other sites. You will know who is coming before they arrive.

It depends on what you are putting in and what the supplier has in stock. A single meeting room is usually a matter of weeks from quote to handover; a larger rollout or a software implementation takes longer. We will give you a realistic timeframe with your quote, and tell you if something is on back order rather than discovering it later.

We hand over a working system and make sure your team knows how to use it. Ongoing support arrangements depend on what you have put in — some products include vendor support, some are better covered by a local provider. We will set that out in the quote so there are no surprises.

A free 30-minute conversation, by video or in person, about how your business runs and where things are getting stuck. No preparation needed and no obligation afterwards. You will leave with our honest view, whether or not it leads to work.

There is no charge for the discovery meeting. Beyond that, pricing depends on what you need: equipment and software are quoted per project, and consulting work is quoted before it starts. You will always have a written quote before anything is ordered or any work begins.

No. Scoping a room or a solution and putting a written quote in front of you is part of how we win the work. 

We generally work on B2B projects from $3,000 ex GST and up, though we are happy to talk about smaller transactional jobs.

For the first conversation, nothing but half an hour. If we move to a quote, we will usually want to see the space or understand the current setup, and know roughly how many people it needs to serve and when you would like it working.

Email feedback@chandan.com.au, call 07 3864 4939, or use the contact form at chandan.com.au/contact. We aim to reply within one business day.

We work with established distributors and vendors across meeting room systems, unified communications, security software and business ERP software. The right brand depends on your situation, so we recommend it after the conversation rather than before. We will name everything in your quote. As such we are vendor neutral, however we have listed some vendors who we are certified as a reseller partner.

No. We hold relationships with several so we can recommend what suits you. Where we resell a product, we do so under an authorised vendor or distributor arrangement, and all trademarks and logos remain the property of their owners.

Usually, yes. Replacing everything is rarely the cheapest answer. Part of the discovery meeting is working out what is worth keeping. Keep in minding using existing equipment, may come with warranty and out-of-pocket repair costs. Usually, we can check and advise before hand if it can be re-used further or not supported by the vendor ecosystem.

Yes. You deal with us; we deal with the distributor and the contractor, and we stay across it until the job is handed over. However, in some cases you may choose to only use us for the consulting and deal directly with a referred contractor from us, in which case we will mention that beforehand, where the contractor will be responsible for the complete delivery and support.

We treat anything you tell us about your business as confidential and share it only with a supplier or contractor where it is needed to quote or complete your job. We do not sell or pass on your contact details.

Fair question. The company is new; the experience behind it is not. Nic spent around twenty years in corporate technology before starting Chandan Consulting, including about a decade deploying meeting room and communications technology, time in wholesale distribution and logistics, and a period selling security services. The discovery meeting is free precisely so you can judge for yourself before committing anything.